CIDEON Software | Lösungen Autodesk & SAP

CAD and PDM Support and Service with Cideon Consulting⁺

Unbureaucratic help and ongoing support at a fixed price: that's what our Cideon Consulting⁺ consulting and service subscription stands for. Find out more now about our service package and how we can support you in your day-to-day work in the CAD and PDM system.


What is Cideon Consulting⁺?


Cideon Consulting⁺ is a consulting and service subscription that ensures the most efficient use of your CAD and PDM solutions in the engineering process. This significantly improves the quality of your CAD data and engineering output. With our subscription model, you unleash your maximum potential in your daily work with your CAD and PDM systems.

As part of the Cideon Consulting⁺ service package, hotfixes, essential adjustments and configurations are processed quickly. In this way, we help you to make progress without having to set budgets for change requests months in advance.

Cideon Consulting⁺ means consulting, training, implementation, updates, support, customer care and much more – all inclusive.


CIDEON Consulting⁺ Dienstleistungspaket
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Daniel Pasing, Customer Success Manager

Do you need Consultation?

My team and I will be happy to advise you on our products and services. Contact us today and benefit from our many years of expertise!

Daniel Pasing, Customer Success Manager

More Information

We will conveniently send you all the information by e-mail.

Mail CIDEON

Callback

We will talk about your specific questions in a short phone call.

Telefonnummer CIDEON

Consultation Appointment

We will arrange an appointment that suits your schedule.

Kalender CIDEON

Challenges in Daily Business


Do you want to maximize the potential of your CAD and PDM software, but repeatedly encounter the following challenges in your day-to-day work?


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Complicated Engineering Work

Are you fully utilizing all the capabilities of your CAD or PDM system? Only those who know all the functions and advantages of the software solutions used will be able to develop the maximum potential for their company.

Datenaustausch

Shortage of Qualified Staff

Would you like to increase efficiency in engineering despite a shortage of qualified staff? In order to save resources across the entire value chain, optimally implemented software solutions are of the highest importance.

Prozessberatung für die Konstruktion

In-House Procurement Process

Is a time-consuming in-house procurement process slowing you down when it comes to spontaneous optimization plans? Bureaucratic obstacles often ensure that important software projects are either initiated late or not at all.


Cideon Autodesk AutoCAD

No Budget for Updates

Are the costs for software consulting and updates not included in your annual budget? Budgets are often defined so far in advance that it is almost impossible to carry out necessary system improvements at short notice.

Steigern Sie Ihr Wissen mit unseren Autodesk Trainings.

No Improvement of Knowledge

Would you like to continuously develop your engineering team? Efficient operations can only be ensured if your employees are very familiar with the software used.



Benefits of Cideon Consulting⁺


Our service package Cideon Consulting⁺ offers you a wide range of added value for optimal operations in your CAD and PDM system. Discover the most important added values of the package:


Verfügbarkeit CIDEON

Latest Software

With Cideon Consulting⁺ you can be sure that your CAD and PDM software is always up to date and contains all the latest functionalities, without any bureaucracy in the procurement process.

Standard CIDEON

Continuous Development

With our service package, you lay the foundation for the ongoing individual development of your software infrastructure and achieve an improvement in the quality of your operations.

Daten CIDEON

Excellent Data Quality

With Cideon Consulting⁺ we collaborate to improve your data quality through methodically standardized CAD models.


Werkzeuge CIDEON

Full Scope of Functions

We help you to reduce your engineering workload by fully utilizing the functional scope of existing CAD & PDM systems. Automated PDM processes also reduce the administrative workload.

Consulting CIDEON

Single Point of Contact

Cideon Consulting⁺ offers fast and personal “all inclusive service” with a central point of contact. Thanks to our Customer Care Team, you won't lose any time in the event of urgent problems.

Zusammenarbeit CIDEON

Individual Development

The service package includes a training flat rate for our standardized software training courses (in the german language) for the personalized development of each individual team member.


Cideon Consulting⁺ Offers Fast Support


With Cideon Consulting+, we offer comprehensive support to help you get the most out of your CAD and PDM software. Our service package includes the installation of software, the implementation of important release updates and the configuration of software products. We provide first and second level support for quick assistance and offer you a training flat rate for all standardized software training courses in the german language.


Cideon Consulting⁺ - simply explained


Watch our short video to find out everything you need to know about our Cideon Consulting⁺ consulting and service subscription.


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FAQ about Cideon Consulting⁺


Cideon Consulting⁺ is a service package that offers consulting and support for everything related to CAD and PDM software. This includes software installations and configurations, the implementation of important release updates as well as first and second level support. In addition, we offer you a training flat rate for all standardized software training courses in the german language.

Cideon Consulting⁺ offers various added values for daily work with CAD and PDM systems. These include:

  • Reduction of bureaucracy in the procurement process
  • Fast and personal "all-inclusive service" from our software experts
  • Consulting and service on a subscription basis at a fixed cost per year
  • CAD and PDM software is always up to date
  • One single point of contact
  • Ongoing individual development of your software infrastructure
  • Individual skills development for each team member through software training
  • Improved quality of deliverables

The following software products are included in the Cideon Consulting⁺ service package:

  • Autodesk Inventor Professional​
  • Autodesk AutoCAD​
  • Autodesk AutoCAD Mechanical​
  • Autodesk AutoCAD Plant 3D
  • Autodesk AutoCAD P&ID
  • Autodesk Vault Basic​
  • Autodesk Vault Workgroup
  • Autodesk Vault Professional​
  • Cideon Inventor Toolbox​
  • Cideon Vault Toolbox​
  • Cideon Vault ERP Interface​
  • PRO.FILE

The following services are not included in Cideon Consulting⁺:

  • CAD and/or PDM implementation projects
  • Migration projects (PDM/CAD replacement)
  • Supply of software licenses
  • Individual programming (incl. updates of individual programming)
  • Travel costs and expenses



Related Software


Find out more about the software solutions associated with our Cideon Consulting⁺ service package.




Autodesk Softwareschulungen von Cideon

Cideon Trainings

Would you like to improve your knowledge of Autodesk software, PRO.FILE, SAP ECTR or other software solutions? Upon request, we can provide you with professional software training in English exclusively for your company. Benefit from the in-depth knowledge and excellent support of our trainers, our modern training environment and small learning groups. Learn more and request training today!



Why Cideon?


Cideon advises and supports companies in optimizing their product development processes - from conception and engineering to production and service. We stand for:


Wissen CIDEON

Decades of Expertise

Rely on decades of practical experience in system integration and process consulting. Cideon understands your business challenges in digital transformation and supports you with unique solutions along the entire value chain.

Qualität CIDEON

Customized Engineering

Benefit from customized solutions with Cideon software and interfaces. Integrative, powerful and perfectly tailored to your individual daily business needs.

 

Consulting CIDEON

End-to-End Process Consulting

Transform your digital requirements into corporate (added) value. We simplify your processes, map them digitally and make them economically viable - across functions and divisions throughout the entire product development process.  

Webseite CIDEON

International Cooperation

Trust in a strong group of companies. Cideon is part of the family-owned, globally active Friedhelm Loh Group and is based on the principles of customer-oriented and sustainable corporate management.





Partners




Cideon Support

Cideon Support

Quality, speed, and reliability in engineering are critical to your success. Comprehensive services are just as important as dedicated specialists and powerful software solutions.

Cideon Support offers you fast and uncomplicated answers to your questions, detailed insights into products and solutions as well as helpful tips and tricks.

Go one step further with Managed Services: With this service, we monitor your CAD/PDM/PLM environment and ensure the long-term operational reliability of your software. This ensures that your systems are always up to date and ready for use, giving you the peace of mind that your software is consistently maintained and optimized.


Contact

Learn more about our products and services.

Cideon Autodesk Angebote